We are not responsible for missing, stolen, or damaged items after an order is marked as delivered by UPS.

Please only provide a shipping address at which someone is ALWAYS available during regular business hours.

Please provide a work address instead of your home address if you work during the day.

If an order is returned to us due to an incorrect or incomplete shipping address, refused delivery, or unsuccessful delivery, the buyer will be responsible for all shipping costs, including any additional return shipping costs incurred. We will not be able to reship the returned order and will deduct a restocking fee of 20% of the order's subtotal from your refund. The original shipping cost will not be refunded.

We are not responsible for any shipment or item delayed, missing, stolen, or damaged in transit or after it is marked as delivered by UPS. In the case that your order's shipment or any part of your order is delayed, missing, stolen, or damaged after tracking shows it has been delivered by UPS or after a Shipment Delivered email is sent to you, you are responsible for filing a claim with UPS. We will not be able to reship your order or issue a refund.

If your order is not delivered within the expected delivery time frame, it will be your responsibility to notify us within 14 days from the purchase date and before the expiration of the 14-day return period.


We do not ship to PO Box or APO/FPO addresses.

UPS STANDARD SHIPPING
For in-stock items, qualifying orders are fulfilled within five business days from the order date.
Shipped via UPS Ground.
Once an order is fulfilled and shipped, it can generally take up to five business days in transit time for delivery.

UPS NEXT DAY (SIGNATURE REQUIRED)
For in-stock items, qualifying orders placed before 12:00 p.m. PT Monday to Friday will be delivered in one business day.
Orders placed after 12:00 p.m. PT will be delivered in two business days.
Orders placed on Friday after 12:00 p.m. PT, on Saturday or Sunday, or on a holiday, will be delivered in two business days.

UPS 2-DAY (SIGNATURE REQUIRED)
For in-stock items, qualifying orders placed before 12:00 p.m. PT Monday to Friday will be delivered in two business days.
Orders placed after 12:00 p.m. PT will be delivered in three business days.
Orders placed on Friday after 12:00 p.m. PT, on Saturday or Sunday, or on a holiday, will be delivered in three business days.

UPS 3-DAY (SIGNATURE REQUIRED)
For in-stock items, qualifying orders placed before 12:00 p.m. PT Monday to Friday will be delivered in three business days.
Orders placed after 12:00 p.m. PT will be delivered in four business days.
Orders placed on Friday after 12:00 p.m. PT, on Saturday or Sunday, or on a holiday, will be delivered in four business days.

Please do not place an order if you are unsure about the delivery time frame. By clicking the checkbox, I acknowledge and accept the following:

I have carefully reviewed the size(s) and style(s) in my shopping bag and my shipping address.

I understand that my order cannot be modified in any way or canceled after it is placed.

I understand that my message sent to Alain Dupetit about modifying or canceling an order after an order is placed will be disregarded.

I have read and accepted Alain Dupetit's Shipping Policy and Return Policy.

Returns requests MUST be emailed to Alain Dupetit within 14 days from the PURCHASE DATE.

I understand that return requests emailed to Alain Dupetit outside of the 14-day time frame outlined above will not be accepted.

Alain Dupetit does not offer exchanges.

Alain Dupetit does not cover return shipping costs.

In the event of a return, I am responsible for all shipping costs to ship my return to Alain Dupetit's returns facility in California, USA.

Shipping costs and any associated taxes on flat-rate shipping from the order cannot be refunded in the event of a return.

If an order is returned to Alain Dupetit due to an incorrect or incomplete shipping address, refused delivery, or unsuccessful delivery, the buyer will be responsible for all shipping costs, including any additional return shipping costs incurred. I understand Alain Dupetit will not be able to reship the returned order and will deduct a restocking fee of 20% of the order's subtotal from my refund. I understand the original shipping cost will not be refunded.

I understand if a promotional price is not presented on the checkout page after adding desired items and/or entering a promo code, then it means the items in cart are not eligible for the promotion or the promo code has expired or is invalid.
I understand Alain Dupetit will not be able to add or correct a promo code, modify the items in the order, or to change the order price after my order is placed.

I accept the order's total price as listed on the checkout page.